20 August 2014


Kiz: ‘Sooze, look what I found peeping out of our kitchen cupboard…’

Members comments on the feedback board in SuA

Sooze: ‘Spending the day at a branch – I love this wall of feedback from the customer surveys which are auto-sent to a random sample of visitors to the branch. There are loads of lovely comments about service. Just a few niggles but it’s overwhelmingly positive. You just don’t get to have that kind of positive impact on other people’s days when you’re working in an office.’


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